Product Comparison

What products does ViewGuard® offer? ViewGuard® offers a full range of optical products, ergonomic accessories, computer cleaning products and computer security products. Please visit our Why ViewGuard®? page here for further details. How do I know what ViewGuard® product meets my needs? We offer a full range of products. Please reference the below table to see how our products differ and what features they provide. I work in a high-traffic area or public location and I would like to prevent onlookers from viewing my display; what product do you recommend? We would recommend the ViewGuard® Anti-Glare Privacy Filter. ViewGuard® Anti-Glare Privacy Filters are made of an innovative microlouver technology that creates a narrow viewing angle so that only the person directly in-front of the screen is able to view the information displayed. ViewGuard® Anti-Glare Privacy Filters also reduce glare and are scratch resistant in order to protect your fragile screen. I am interested in reducing glare and reflections off my glossy display; what would you recommend? If you also require privacy, we would recommend the ViewGuard® Anti-Glare Privacy Filter. If you do not require privacy, we would recommend the ViewGuard® Anti-Glare Matte Screen Protector since the lack of privacy protection causes it is more cost effective. I have a screen that already has an anti-glare coating; will a ViewGuard® product with an anti-glare coating help reduce the glare further? A reduction in glare or reflections will be most visible when using our product with glossy displays. Our anti-glare technology likely will help further reduce glare or reflections off a pre-coated screen but the improvement may not be visible to the naked eye. I hate looking at a reflection of myself when using my computer; what ViewGuard® product do you recommend? High-gloss displays have become the standard and different manufacturers have different names for their glossy displays including Acer CrystalBrite, ASUS Color Shine, ASUS Crystal Shine, Dell TrueLife®, Fujitsu Crystal View, Fujitsu SuperFine, Gateway UltraBright, HP Compaq BrightView, Sony XBRITE®, Sony X-black, Sony Clear Bright, Toshiba TruBrite® and Toshiba Clear SuperView Technology. If you have a high-gloss display then you are likely looking at a reflection of yourself—unless you work in the dark. We recommend the ViewGuard® Anti-Glare Matte Screen Protector if you use a high-gloss display and dislike glare and reflections. Will an anti-glare or anti-reflection product allow me to work outside under direct sunlight? An aftermarket product will not allow you to work outside under direct sunlight due to the light intensity of direct sunlight. Direct sunlight overpowers the light emitted from modern consumer displays, which makes the screen difficult to use and colors washed out. We recommend that you increase the brightness of your display, work in the shade of a patio umbrella or overhang and use a ViewGuard® Anti-Glare Matte Screen Protector. I find my screen to be too bright; do you have a product that helps reduce screen brightness? If you would like to manage the light intensity of your display then you have a few options. The unique microlouver technology in a ViewGuard Anti-Glare Privacy Filter causes a tint that reduces light transmission through the product to be reduced by up to 30%. The ViewGuard® Anti-Glare Matte Screen Protector also reduces light transmission by up to 10%, which may reduce some eyestrain caused by screen brightness. How are ViewGuard® products attached to the display? Please visit the Installation & Care page here to learn more about steps for attachment. Can the ViewGuard® Anti-Glare Matte Screen Protector or ViewGuard® Crystal Clear High-Gloss Screen Protector be removed? Both products attach directly to the viewable surface of the display with a residue-free silicon coating. The screen protector can be removed by picking up a corner and slowly pulling back the film. We recommend you inquire with the manufacturer prior to product installation if you have any special coatings or finishes on your display. I have a touch-screen device and I am worried about scratches and damage to the screen; what product do you recommend? We currently have two products that are touch-screen compatible including the ViewGuard® Anti-Glare Matte Screen Protector and the ViewGuard® Crystal Clear High-Gloss Screen Protector. Both work with the all touch-screen technologies we have tested to date. How thick are the respective ViewGuard® products? The ViewGuard® Anti-Glare Matte Screen Protector and ViewGuard® Crystal Clear High-Gloss Screen Protector are both optical plastic films that are extremely thin. Their thickness is usually measured in microns. The ViewGuard® Anti-Glare Privacy Filter is less than 1 millimeter thick and is designed to seamlessly fit on your display. The ViewGuard® Anti-Glare TV Filter is roughly 1/8" thick and is durable enough to protect your LCD or Plasma TV from children, Nintendo Wii remotes and the errant flying object. How does the privacy protection feature work for ViewGuard® Anti-Glare Privacy Filters? ViewGuard® Anti-Glare Privacy Filters are made of an innovative technology that creates a narrow viewing angle so that only the person directly in-front of the screen is able to view the information displayed. Can I use any of your products, which are measured for standard landscape use in portrait mode? Due to the nature of the unique ViewGuard® microlouver technology, only ViewGuard® Anti-Glare Privacy Filters that are marked as “Portrait" can be used in portrait mode. The ViewGuard® Anti-Glare Matte Screen Protector and ViewGuard® Crystal Clear High-Gloss Screen Protector can be used in either portrait or landscape mode. How can a ViewGuard® Anti-Glare Privacy Filter protect my information? ViewGuard® Anti-Glare Privacy Filters prevent information thieves and curious individuals from viewing your computer screen while you work in public areas including office buildings, coffee shops, airports, airplanes, train stations and restaurants. Only those directly in front of the computer will be able to view the screen when a ViewGuard® Privacy Filter is attached. Individuals viewing from an angle of 30 degrees or more will only able to see a dark screen that will not allow the information on the screen to be read. Will a ViewGuard® Anti-Glare Privacy Filter prevent someone standing behind me from reading my screen? No, the unique technology that provides privacy protection when using a ViewGuard® Anti-Glare Privacy Filter will not prevent someone standing behind you from reading your screen. If we did design the product to do such you would not be able to view your screen either. Do ViewGuard® Anti-Glare Privacy Filters reduce glare? Yes, ViewGuard® Anti-Glare Privacy Filters are coated on one-side with an anti-glare technology, which significantly reduces glare caused by sunlight and fluorescent lighting. Glare is a common cause of eyestrain among computer users. Will my ViewGuard® Anti-Glare Privacy Filter blur or distort images on my screen? No, ViewGuard® Anti-Glare Privacy Filters do not blur or distort images on your screen. With a ViewGuard® Anti-Glare Privacy Filter attached, your screen view remains clear and sharp without blurring. ViewGuard® Anti-Glare Privacy Filters are tinted so there may be a reduction in the brightness of your display. Please adjust the brightness settings according to your needs. Can a ViewGuard® Anti-Glare Privacy Filter protect my screen? Yes, ViewGuard® Anti-Glare Privacy Filters help protect the screen from damage including fingerprints and scratches. ViewGuard® Anti-Glare Privacy Filters are easy to clean. Simply use a non-abrasive, lint-free cloth to wipe away fingerprints and debris. What size ViewGuard® Anti-Glare Privacy Filters are available? ViewGuard® Anti-Glare Privacy Filters come in a range of sizes for laptop computers, flat-panel monitors, LCD TVs and other mobile devices. Please visit our website here to learn more about the sizes that are available. Are ViewGuard® Anti-Glare Privacy Filters easy to attach? ViewGuard® Anti-Glare Privacy Filters are easy to attach and remove. Please visit our Installation & Care page here to learn more about the attachment process. Can I keep my ViewGuard® Anti-Glare Privacy Filter on even when my laptop is closed? Yes, ViewGuard® Anti-Glare Privacy Filters are designed to maximize your privacy while having a sleek, discreet profile. The filter fits directly on your screen with attachment technology provided with your purchase. The filter can remain in place even when you close your notebook or laptop computer. Can I remove my ViewGuard® Anti-Glare Privacy Filter? Yes, ViewGuard® Anti-Glare Privacy Filter s are easily attached and removed without damage to your screen. The filter can remain in place even when you close your notebook or laptop computer. The filter fits directly on your screen with attachment technology provided with your purchase. How can I clean my ViewGuard® Anti-Glare Privacy Filter? ViewGuard® Anti-Glare Privacy Filters can be cleaned using a non-abrasive, lint-free cloth to wipe away fingerprints and debris. Is ViewGuard® affiliated with 3M® or 3M® Privacy Filters? No, ViewGuard® is not affiliated with 3M® or 3M® Privacy Filters. Some of our attachment accessories use 3M® adhesives but this should not be construed as an affiliation with 3M.

Product Sizing

How can I determine which ViewGuard® product size I require? In order to determine what size ViewGuard® product you require, please visit our How to Measure page here. You can also reference our ViewGuard® Advisor Tool, which is a database of laptop and flat-screen monitor models, to determine the correct ViewGuard® product. If you are unsure about the aspect ratio of your display, please visit our ViewGuard® Display Calculator, which will automatically detect the aspect ratio of the display you are using to browse this website. When using the ViewGuard® Advisor Tool or ViewGuard® Display Calculator, please confirm any information provided with additional sources as the accuracy of this tool and its applicability to your individual circumstances is not guaranteed. What is an aspect ratio? An aspect ratio is the width-to-height ratio of your display. Displays with the same size diagonal measurements can have different aspect ratios based on the mathematical concepts of a triangle. If you remember calculus and the Pythagorean Theorem (a2+b2=c2) then you may remember that the same length hypotenuse can have multiple corresponding sets of legs. In the display world the aspect ratio is the ratio between those two legs or the viewable width-to-height ratio of the monitor. Also, in the display world the hypotenuse is commonly referred to as the diagonal measurement. In short, the aspect ratio is simply the ratio in size of the viewable width and height of a display. Knowing the aspect ratio and diagonal measurement of a display will allow you to mathematically calculate the exact dimensions of your screen. How do I know if I have a standard or widescreen display? The classification of standard or widescreen display is based on the applicable aspect ratio. 4:3 and 5:4 aspect ratios are classified as standard format. 16:10, 16:9 and 10:6 aspect ratios are classified as widescreen format. Please reference the ViewGuard® Display Calculator to determine the aspect ratio of the computer you are using to view this webpage. Is there a different between a widescreen and a non-widescreen product? Yes, widescreen and non-widescreen products have different aspect ratios and therefore different measurements. What aspect ratios are considered standard display aspect ratios? The most popular standard display aspect ratios today are 4:3 and 5:4. One aspect ratio product will properly not fit another aspect ratio display due to the differing dimensions. What aspect ratios are considered widescreen display aspect ratios? Several aspect ratios are classified as widescreen displays. The most popular widescreen display aspect ratios today are 16:10, 16:9 and 10:6. One aspect ratio product will properly not fit another aspect ratio display due to the differing dimensions. Please reference the ViewGuard® Display Calculator to determine the aspect ratio of the display you are using to view this webpage. What aspect ratios are considered portrait aspect ratios? Several aspect ratios are classified as portrait and portrait widescreen displays. 10:16 and 9:16 aspect ratios are widescreen format displays used in portrait mode. 4:5 and 3:4 aspect ratios are standard format displays used in portrait mode. Please reference the ViewGuard® Display Calculator to determine the aspect ratio of the display you are using to view this webpage. How do I know if I am using my display in portrait or landscape mode? Displays are traditionally used in landscape mode. A ViewGuard® Anti-Glare Privacy Filter made for landscape mode cannot be used in portrait mode and vice versa. ViewGuard® Anti-Glare Matte Screen Protectors and ViewGuard® Crystal Clear High-Gloss Screen Protectors can be used in both landscape and portrait mode. How do I know the actual measurements of a ViewGuard® product? The majority of ViewGuard® products have the width and height measurements listed to assist you in selecting the correct product for your display. Please reference our How to Measure page for details on how to measure your display and select the correct product. What are the most common aspect ratios? The most common aspect ratio for standard size format displays is the 4:3 aspect ratio. It is common for 17.0" and 19.0" displays to use a 5:4 aspect ratio. The 16:10 aspect ratio is the most popular aspect ratio for laptop and flat-screen monitors. Currently, the 16:9 aspect ratio is becoming more popular as LCD and Plasma TVs typically use this aspect ratio because it is the ideal viewing size for movies. Please reference the ViewGuard® Display Calculator to determine the aspect ratio of the display you are using to view this webpage. Do I include the plastic framing when measuring the viewable area? No, please do not include the plastic framing when measuring the viewable width and height of your display. In order to determine what size ViewGuard® product you require, please visit our How to Measure page here.

Ordering/Tracking

How can I place an order? Orders can be placed online or via telephone at 1-888-9-ViewGuard (1-888-984-3948). Our Customer Service Center is open from 9 AM to 7 PM EST, excluding holidays and weekends. What payment types do you accept? We currently accept Visa, MasterCard, American Express, Discover and JCB, in addition to Google Checkout and authorized purchase orders. How do I place a tax-exempt order? We only charge sales tax to all orders shipped to destinations within the State of Wyoming. If you are a tax-exempt organization within the State of Wyoming, please forward your tax-exempt number and order number to us via our secure fax number, (866) 884-8343, or forward it via e-mail to purchase.ordersbuyviewguard.com. Once your tax-exempt documentation is received, we will retroactively remove any tax related charges from your order and send you an updated receipt to reflect the new amount. If you are a tax-exempt institution located outside the State of Wyoming, please checkout as per normal as no sales tax will be applied to your order. Do you accept purchase orders? We gladly accept signed purchase orders from qualified government, military, educational, non-profit or Fortune 1000 institutions. During checkout process, please select 'Purchase Order' as your payment type and enter your applicable Purchase Order Number. After order submission, please write your Order ID on your purchase order and fax it to our secure fax number, (866) 884-8343, or forward it via e-mail to purchase.ordersbuyviewguard.com. Once your purchase order is received, reviewed and is found to be adequate your order will be approved for processing. Can I generate a written quote? If you require a quote to generate an internal purchase order, please submit your order online by selecting 'Purchase Order' as your payment type. Before order submission, please enter the word "Quote" in the Purchase Order Number field. You can use your order invoice to generate an internal purchase order within your company and later forward your approved purchase order to us. Please write your Order ID on your purchase order and fax it to our secure fax number, (866) 884-8343, or forward it via e-mail to purchase.ordersbuyviewguard.com. Once your purchase order is received, reviewed and is found to be adequate your order will be approved for processing. How do I calculate the shipping cost of my order? Actual Shipping Costs will be calculated during checkout or if you click on the text, “Actual shipping values will be based on your shipping destination" while viewing the shopping cart. Please enter your shipping destination and the actual shipping cost will be calculated. What is the difference between Approximate Shipping Costs and Actual Shipping Costs? The shopping cart will automatically calculate the approximate shipping cost of your order based on the location of your IP address. Actual Shipping Costs will be calculated during checkout or if you click on the text, “Actual shipping values will be based on your shipping destination" while viewing the shopping cart. Please enter your shipping destination and the actual shipping cost will be calculated. Where will the order be shipped from? The majority of orders are shipped from our main order fulfillment center in Colorado. Please reference our Shipping page here for more details. How long will it take for UPS Ground shipments to arrive? Please reference our Shipping page here for a detailed route map for UPS Ground shipments. Shipments may be affected by inclement weather and other shipment delays. What shipping carriers do you use? UPS, FedEx and USPS are our preferred shipping partners. Do you ship to Alaska, Hawaii, Puerto Rico, APO, FPO or US territories? Yes, we usually ship to any domestic or international location, when permitted by law. Do you ship internationally? Yes, we usually ship to any domestic or international location, when permitted by law. How long do international shipments take to be delivered? Delivery dates for international shipments vary greatly based on shipment speed, distance, customs and your local post office. USPS Priority International Shipments range from 7 to 21 day in-transit. USPS 1st Class International shipments range from 14 to 28 days in-transit. Geographically remote locations may require additional time. Who is responsible for customs duties or import taxes? All customs duties, import taxes or other fees associated with importing goods into a respective country are the responsibility of the purchaser or receiver. Do I receive an order confirmation and shipment confirmation e-mail? Yes, an order confirmation e-mail and shipment confirmation e-mail will be transmitted at the respective date of order submission and shipment. Please add our domain to your safe senders list to ensure our correspondence is not filtered out as spam or junk mail. The item I would like to order is currently out-of-stock; when will it be in-stock? We apologize in advance for any out-of-stock items. We replenish our inventory weekly. Orders for out-of-stock items will be fulfilled on a first-in, first-out basis. The item I would like to order is currently on pre-order; what does this mean? Items available via pre-order are currently not in-stock. Pre-orders will not be charged until the item is ready for shipment and pre-orders are fulfilled on a first-in, first-out basis. I am interested in a custom-size or custom-made product; it this possible? For some product lines we can manufacture a custom-size product. Please contact us for further details. Custom orders can take up to four-weeks to ship. Do you provide discounts to educational, governmental, corporate or non-profit institutions? We provide tiered bulk discounts for eligible institutions. Please click here for bulk discount details. How do I track my order or determine order status? Order status can be viewed by visiting the Order Tracking page here. Please enter your Order ID and ‘Ship To’ zip code for shipment and tracking details. What is the tracking number for my shipment? A shipments order tracking number can be viewed by visiting the Order Tracking page here. Please enter your Order ID and ‘Ship To’ zip code for shipment and tracking details. How do I know when my order was shipped? Upon shipment, we will forward you a shipment confirmation e-mail with shipment details including tracking numbers. Further information including the shipped date can be viewed by visiting the Order Tracking page here. How do I track my shipment during transit? Please visit the respective shipping carrier website (UPS.com, FedEx.com or USPS.com) for up-to-minute details on your in-transit shipment. It may take up to 24-hours for tracking information to be reflected on the shipping carrier’s website. Delivery Confirmation by USPS only provides the date and time of delivery with little or no in-transit updates. USPS.com says there are no tracking details available for the USPS Delivery Confirmation number provided? Delivery Confirmation by USPS only provides the date and time of delivery with little or no in-transit updates. If your preferred shipment type selected during checkout was USPS, please be patient as USPS shipments don’t have a guaranteed delivery date or detailed tracking information.

Returns/Exchanges

What are the Terms & Conditions of a return or exchange? Our Terms & Conditions can be referenced on our Returns & Exchanges page here. All returns and exchanges must meet any applicable Terms & Conditions. I ordered the incorrect item. How can I exchange for the correct item? Please return your exchange to us in brand new condition with a completed Merchandise Return Form. If your original packing slip is no longer available, please download a PDF version of the Merchandise Return Form here. Since we would like you to quickly and properly process your exchange, a completed Merchandise Return Form is required with every exchange. All exchanges must meet our Terms & Conditions outlined on our Returns & Exchanges page. Additional shipping charges and the cost difference between exchanged items may apply. I would like to return an item. What is the returns process? Please return your unwanted item to us in brand new condition with a completed Merchandise Return Form. If your original packing slip is no longer available, please download a PDF version of the Merchandise Return Form here. Since we would like you to quickly and properly process your return, a completed Merchandise Return Form is required with every return. All exchanges must meet our Terms & Conditions outlined on our Returns & Exchanges page. A restocking fee may apply to your return and returns in less than brand new condition may be rejected. What is the SKU or Product ID for the item I ordered? The SKU or Product ID usually starts with “VG-" and is usually followed by five digits. If you are returning an item for an exchange, please make a note of the Product ID of the item you would like shipped to you. What is the address I should ship my return to? Please ship your return to the address located at the bottom of the Merchandise Return Form. The Return Mailing Label at the bottom of the form can be conveniently cut-and-pasted onto the box used for your return. How should I package and ship my return or exchange? We recommend you use a traceable and insured shipping method to avoid lost, misdirected or damaged in transit returns. Please properly package your return in rigid packaging to prevent damage during transit. What is my order ID and Shipment ID? Our order IDs usually starts with “VWGD" and is followed by eight digits. For example, VWGD-00000000. The Shipment ID is located on the left side of your original packing slip and it uniquely identifies your shipment. How long do I have to return or exchange an item? Returns and exchanges must be in possession of the shipping carrier within 14-days of the original shipment date as indicated on your order. I returned an item for an exchange or refund without a completed Merchandise Return Form, what should I do? If a completed Merchandise Return Form is not included with your return or exchange then we will do our best to identify who returned the item to us by comparing the return address on the outside box with addresses on file. If we are able to identify the original sender, we will contact you to determine your desired return or exchange procedure. If you have not received any correspondence from our Customer Service Desk, please forward the date of shipment and the tracking number to us via email so we can attempt to locate your package. Returns without a completed Merchandise Return Form may be delayed or returned to the sender due to lack of documentation. How are returns processed? Once your return is delivered to our warehouse it will be opened and inspected to ensure the return is in new condition and fulfills our Terms & Conditions. The included Merchandise Return Form will be scanned into our system and it will be referenced to determine if the order is eligible for a refund or exchange. How long does it take to process a return or exchange? Returns and exchanges with a completed Merchandise Return Form are usually processed within 14-days of receipt and inspection. All applicable refunds will be credited to the original form or payment. Credits will be visible on your online statement within 3-5 days of processing. Can you provide refunds via another payment type other than the original payment type? For tracking purposes, any and all applicable refunds will be credited back to the original payment type. Can custom-made, made-to-order or custom-cut products be returned or exchanged? Due to the nature of custom-made, made-to-order or custom-cut orders, they cannot be returned or exchanged. Therefore, it is important to confirm your required measurements prior to placing a custom order. I received a complimentary product with my order; do I need to return this item with my return or exchange? Any complimentary items do not have to be returned with you shipment. Please keep and enjoy them. How should I handle orders damaged-in-transit? Please inspect your shipment for damage upon delivery and reject delivery where appropriate. Afterwards, please contact our Customer Service Desk so they can reship your order. If your order was received damaged, please inspect the contained items for damaged. If an item is damaged, please retain all products and packaging and contact our Customer Service Desk. A call tag will be issued for the damaged items for inspection by the respective shipping carrier. How long is the limited warranty and what does it cover? Products with an applicable limited warranty are covered for one-year from the date of purchase. Please reference the respective product description for any applicable warranties and coverage conditions. Please contact the original ViewGuard® Authorized Reseller or Distributor for eligible warranty exchanges. Warranty rights are not transferable and purchases through opaque channels, auction marketplaces, grey markets or unauthorized resellers are excluded from coverage. I purchased your product from a reseller or third-party; can I return it to you for a refund or exchange? Reseller and third-party purchases must be returned directly to the point-of-sale. Please contact your original point-of-sale for return instructions. I purchased your product from a reseller or third-party; can I exchange my product under any applicable warranty? Reseller and third-party purchases must be returned directly to the point-of-sale for limited warranty coverage. Please contact your original point-of-sale for warranty coverage.