Shipping & Tracking

Quick Links:

   Order Status Tracking
   Shipping Costs
   Shipment Tracking
   Delivery Time
   Shipping Details
   Product Availability
   Shipment Payment
   Sales Tax & Tax-Exempt Organizations

 
 
ViewGuard® is pleased to be able to ship its products worldwide. International orders can be shipped via the United States Postal Service (USPS), DHL, Canada Post, the Home Delivery Network, or Hong Kong Post. International orders including shipments to Puerto Rico and other United States Territories should include addresses that are as detailed as possible including urbanization, province, zip code, and a destination phone number (where applicable). ViewGuard® will not be held responsible for any applicable taxes, import duties, or fees associated with international shipments.

Domestic orders within the United States can be shipped via FedEx, the United Parcel Service (UPS), or the United States Postal Service (USPS). For customers within the United States, we recommend including a USPS standardized shipping address with a company name and a destination phone number (where applicable) when placing your order to best avoid delivery delays. Additional information on USPS standardization can be found here.

Please note that for international and domestic shipments, if any one carrier does not recognize a shipping address as valid
ViewGuard® reserves the right to ship its products via an alternative means at the expense of the customer.

Order Status Tracking

To locate the details pertaining to a specific order, please visit our Order Tracking page here.

Shipping Costs

Exact shipping costs depend on the weight and dimensions of the requested item(s) as well as your preferred shipping method. As per the policies of the shipping carriers, the calculation of product weight is rounded up to the next full pound. 

Shipment Tracking

Shipment tracking details are provided by the shipping carriers. Detailed tracking information can be accessed via the following website links:

 
FedEx

FedEx
UPS

UPS
USPS

USPS
DHL

DHL
Canada Post

Canada Post
Home Delivery Network

Home Delivery Network
HongKong Post

HongKong Post

 

Delivery Time

Delivery timelines depend on the distance of the shipment destination from our shipping warehouse, as well as the policies and processes of our shipping agents. Fortunately, when you place an order through the ViewGuard® website we will estimate shipping and delivery dates for you based on the availability of the requested item(s) and your preferred shipping method. 

Shipping Details

 
http://secure.viewguard.com/cgi-bin/UCEditor?MerchantID=VWGD&LoadActualShippingEstimate=YES
 

Product Availability

ViewGuard® product availability depends on our in-stock inventory. In-stock items typically ship from our warehouse in Colorado within 1 to 2 business days. Please note that in-stock items enter the shipping process soon after an order is received. For this reason, it can be difficult to cancel orders for in-stock items prior to the items being shipped. In addition to in-stock items, products may also be classified as preorder, backorder, or special order items.

Preorder Items

If you preorder a product from ViewGuard® we will ship the item(s) when the preorder stock becomes available. Preorders will be processed in the order they were received by ViewGuard and may include white-box packaging.

Backorder Items

If you are interested in a product from ViewGuard® that is not in stock at the time of ordering, we invite you to submit an order for backorder products. Backorders typically ship in 1 to 2 weeks from the order date.

Special Order Items

ViewGuard® is pleased to accept custom orders for products of unique dimensions and sizes. Such product customizations require special orders. If ViewGuard® is unable to fulfil your special order request, you will be notified within 1 week of the order date.  

Please note that for your convenience,
ViewGuard® informs its customers via email if any order items are unavailable. 


Shipment Payment

ViewGuard® currently accepts American Express, Visa, and Mastercard, as well as payments via Google Checkout. Purchase Orders from approved customers are also accepted. In order to minimize fraud, ViewGuard® reserves the right to cancel any order for any reason.

Sales Tax & Tax-Exempt Organizations

Intelligen LLC is headquartered in Cheyenne, Wyoming. As a result, ViewGuard® charges sales tax on all orders shipped to destinations within the state. If you are a tax-exempt organization within the State of Wyoming, please forward your tax-exempt number to ViewGuard® via e-mail and we will retroactively remove any tax charges applied to your order. If you are a tax-exempt institution located outside of the State of Wyoming, no sales tax will be applied to your order.